Refund policy
Return & Refund Policy
At Threadfold, we want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
Item must be unused, unwashed, and unworn
Original tags must be attached
Product must be in original packaging
Return request must be raised within 7 days
Non-Returnable Items
For hygiene and quality reasons, we do not accept returns for:
Products showing signs of use or washing
Items without tags
Customized or altered products
Clearance / sale items (optional — only if you want this rule)
Exchange Policy
We offer size exchange subject to stock availability.
Exchange requests must be raised within 7 days of delivery.
If your required size is unavailable:
Store credit may be issued, OR
Refund will be processed (choose your preference)
Refund Policy
Refunds are processed only after quality inspection.
Approved refunds will be credited:
To original payment method within 5–10 business days, OR
As store credit (if preferred)
Shipping charges are non-refundable unless the product received was incorrect or damaged.
Damaged / Wrong Product
If you receive:
Wrong item
Damaged item
Manufacturing defect
Please contact us within 48 hours of delivery with:
Order number
Unboxing video
Product photos
We will arrange replacement or refund.
Return Shipping
Free returns on eligible orders
How to Request a Return
Email: vishnuanilchempankuzhiyil03@gmail.com
Instagram: @_threadfold_
Order ID
Reason for return
Photos (if applicable)