Shipping policy
Shipping Policy
Thank you for shopping with Threadfold. We aim to deliver your order safely and on time.
1. Order Processing
Orders are usually processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
During launches, sales, or peak periods, processing times may be slightly longer.
2. Shipping Timeline
Estimated delivery timelines:
Kerala: 2–5 business days
South India: 3–6 business days
Rest of India: 4–8 business days
Delivery timelines are estimates and may vary depending on location and courier service.
3. Shipping Charges
Flat shipping fee of ₹99 below ₹1499
4. Order Tracking
Once your order is shipped, you will receive:
Tracking ID
Courier details
Shipment updates via email/SMS
5. Delivery Delays
Delivery may occasionally be delayed due to:
Weather conditions
Courier delays
Public holidays
High order volumes
Remote delivery locations
We appreciate your patience in such cases.
6. Address Accuracy
Customers are responsible for entering the correct:
Name
Delivery address
Phone number
Threadfold is not responsible for delays or failed deliveries due to incorrect details.
7. Failed Delivery Attempts
If delivery cannot be completed after multiple attempts:
The package may be returned to us.
Re-shipping charges may apply.
8. Damaged Package
If your package arrives damaged:
Contact us within 48 hours of delivery
Share:
Order ID
Photos of package and product
Unboxing video (recommended)
We will review and assist accordingly.
9. Contact Us
Email: vishnuanilchempankuzhiyil03@gmail.com
Instagram: @_threadfold_